ServiceNow®

Datacom is a ServiceNow consulting and implementation partner. Our practice operates across the depth and breadth of the platform, helping you to achieve operational excellence, increase employee productivity, drive technology excellence, and transform business critical operations. Our standard consultative approach starts with aligning your desired business outcomes with the ServiceNow core business process capability.

You can think of ServiceNow as a single platform that connects every element of your IT network — match it with employee and business requirements, and get the ability to manage it all in one place. 

Described as the ultimate service management platform, ServiceNow is a workflow tool offering a solution to unite all of your business functions. Improve performance and efficients through integration and better management by automating workflows across different practices such as field service management, customer service, HR and finance processes.

ServiceNow is a flexible platform, and additional modules and features can be added based on your specific organisational needs. Whether you’re needing to manage internal workflows across HR and finance or need to provide status updates and job orders for field service technicians or agents, this business platform will help you focus on the things that matter most.