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Councils can embrace a smarter, more efficient way of working, ensuring they can focus on what truly matters: serving their communities.
We work closely with Australian councils to align their strategy with their services, helping them plan for future states and deliver on their long-term goals. Our ongoing technical advice helps them understand and implement new technologies, from ERP integration to citizen engagement portals — and with our thought leadership, they’re empowered to navigate IT challenges and improve their overall IT strategy.
It’s a strong, productive collaboration that enables effective problem-solving and continuous improvement, ensuring that despite their budgetary limitations, councils are well-placed to meet their operational goals both now and into the future.
Our local government software solutions are built by people who have worked within and alongside local government for many years. Our tools are always up to date, run on highly available cloud infrastructure, and are designed for the end-user making it cost effective for local government.
Digital resilience for Australia's local governments
For the Australian public sector, digital resilience means secure, scalable digital services that citizens can rely on, even during crises. Datacom helps local government agencies modernise IT, strengthen cloud security and keep data in Australia, with 24/7 monitoring, robust disaster recovery and governance that enables rapid response and transparent cost management. Our solutions align with Australian standards and ensure rapid continuity of essential services for the public.
Integrated local government enterprise resource planning (ERP) software and standalone digital enablement tools, all underpinned by robust reporting.
Integrated local government enterprise resource planning (ERP) software and standalone digital enablement tools, all underpinned by robust reporting.
Make best practice your foundation and ensure compliance with government regulations and industry standards, with a platform developed to meet local government needs and backed by our expert team.
Transform two-way community engagement with a user-friendly platform and mobile app that empowers people to easily connect with council.
Streamline finances and operations, increase transparency and make smarter use of data for timely, well-informed decision-making – and make day-to-day processes easier and more efficient for your team.
Keeping communities engaged while managing complex operations is one of the biggest challenges facing Australian local councils today.
Limited resources, tight budgets and reliance on outdated legacy council systems can make it difficult to deliver on rising expectations for streamlined processes, transparent governance and responsive citizen services. To maintain long-term sustainability, councils need secure, flexible platforms that enable true digital transformation — solutions that can handle complex operations like asset management, regulatory compliance and case management, while maximising available budgets and staff efficiency.
Our work is rooted in the heart of local government: the community. We’ve helped councils improve communications, streamline service delivery processes, enhance public safety systems and implement sustainability initiatives that positively impact the local environment.
We work alongside councils across Australia to deliver flexible and integrated technology solutions that improve efficiency, strengthen community engagement and ensure compliance.
A cloud-based software suite designed specifically for local councils to streamline their operations, boost efficiency, and enhance service delivery — all while reducing complexity and admin.
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Our work takes us to the heart of local government across Australia – serving communities from regional towns to major cities. We’ve partnered with Australian councils and government bodies to improve communications, streamline financial and administrative processes, enhance accessibility and online engagement, and drive sustainability initiatives in line with national and state priorities. Our partnerships with Australian councils show how purpose‑built Datascape solutions deliver measurable results in efficiency, compliance and citizen engagement.
Tools like apps, portals and AI-driven functionality are part of the digital revolution promising a new era of engagement between councils and their residents.
Latrobe City Council uses our local government booking system to streamline operations, improve accuracy, and enhance community services.
By adopting Datascape, Central Coast Council streamlined operations, enhanced customer services, and earned national recognition for digital innovation.
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We offer a comprehensive range of services, including IT consulting, system integration, digital transformation, cybersecurity, data management, and cloud solutions tailored to the unique needs of local government departments.
Local government CRM is software designed specifically for councils to manage citizen requests, services, permits, and community engagement. In Australia, it helps councils streamline processes, meet compliance standards, and improve service delivery.
Council software provides online portals and mobile apps for residents to submit requests, pay rates, and track progress. This transparency and ease-of-access increases satisfaction and trust.
Yes — Datacom’s Datascape can integrate with existing ERP platforms, document management systems, and legacy databases to ensure a smooth transition.
