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Property and rating can be bundled with all the Datascape modules available.
These include regulatory and compliance, field work, CRM, financials, community access to facilities, build your own website, self-service portal, Antenno and community portal.
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Datascape Property & Rating automates rates calculation and property management for Australian councils, reducing manual data entry and errors. Purpose-built by Datacom for local government, it maintains property, land and addressing information aligned to industry standards—creating a single source of truth that powers council operations.
Councils gain greater accuracy in revenue management and reduced administrative overhead. Contextual workflows guide staff through property updates and reassessments. Staff spend less time on manual calculations, with confidence that every rate is compliant, and defensible.
Source: Figures based on internal data and correct as at October 2025
Respond instantly to policy and legislative changes without custom code. Your council can maintain compliance and agility as needs evolve.
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Property changes trigger automatic rate recalculations. Staff gain intuitive workflows, residents get accurate information, all in real-time.
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Guided workflows show staff exactly what they need. This results in faster processing, fewer errors, total confidence.
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Free staff from manual tasks with automation and AI. Real-time dashboards support better decisions. Communities gain clarity and trust.
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Automated, legislatively compliant rate calculations
Reduce revenue leakage and audit risk. Real-time dashboards enable proactive budget forecasting and long-term planning.
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Track every property from subdivision to rating in one connected system
Complete lifecycle visibility from new parcels through valuation to rates. Consistency, compliance, and accurate revenue across all stages.
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Build community trust through clear rates management
Ratepayers access clear information via MyDatascape. Accessible reporting demonstrates fiscal responsibility and supports defendable governance decisions.
Get rates right the first time with contextual, step-by-step guidance
Council staff see only relevant information per task. Dynamic validation decreases errors, increasing efficiency and accuracy.
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AI automates ownership changes. Less manual entry, more time serving ratepayers
Integrated workflows connect property, consents, CRM, and spatial data without switching platforms.
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Transparent calculations provide confidence and clear audit trails
Rule-based engine handles complex calculations automatically. Easily verify how rates were determined for ratepayer enquiries.
Understand your rates with complete online access
Secure self-service access shows current rates, proposed changes, property information, and assessment breakdowns—anytime, anywhere.
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Faster, more accurate service through automated workflows
Property changes flow to rates immediately. Reduced manual processing means fewer errors and faster ownership transfers.
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Trust every rate is fair, accurate, and legislatively compliant
Industry-standard property data and compliant rating engine improves accuracy. Auditable processes build confidence in council.
Property & Land maintains comprehensive property records with workflows for subdivision, amalgamation and land parcel creation. Council staff ensure data accuracy across the property lifecycle with automated record linking that establishes relationships between parcels and properties. GIS integration and historical tracking capture changes to parcels and properties over time—supporting compliance and enabling informed decision-making across council operations.
Rates streamlines rates billing from assessment creation through to invoicing and compliance reporting. Datascape’s rules based engine calculates rates, fees and charges based on property data and council policies, while providing complete context for every rating decision in a unified property view. Through MyDatascape, ratepayers can view assessments, payment history and invoices online, reducing enquiries and improving engagement.
Utility Billing transforms how councils manage revenue for essential services like water, stormwater and wastewater, leveraging core property data with integrated meter management. Staff streamline operations with automated billing for fixed, volumetric and rating-factor-based charges, plus flexible tariff structures supporting tiered pricing and volumetric remissions. Automated meter reading imports flag anomalies and keep billing cycles on track and use Datascape’s Fieldwork app for field operations.
Waste Management enables councils to record and bill waste services through the rates system, linking bin services directly to properties. Staff can record bin quantities as multipliers for automated rates calculations or link waste attributes to physical bin assets for reconciliation. Integration with Property & Rating ensures waste charges flow seamlessly into rates assessments, reducing duplicate data entry.
Debt Management provides structured workflows for managing outstanding rates debt. Staff maintain financial stability with customisable debt strategies, automated milestone notifications and comprehensive case tracking that balances revenue collection with community support. Through MyDatascape, residents can self-manage payment arrangements and set up direct debits, making it easier to stay on track while supporting sustainable revenue generation and collection for councils.
Rates Rebates automates the management of rebate applications across Australia, streamlining creation, processing, and claims submission to relevant government agencies. Staff reduce administrative overhead with guided workflows that capture applicant details, verify concession card eligibility, and process rebates according to regional requirements, from percentage-based council rebates to state government charge claims. All this, while maintaining full visibility of rebate status on rates account records for accurate financial reporting.
Property & Rating integrates natively across the Datascape platform to provide a complete view of property-related activities:
Datascape's Property & Rating may also be able to integrate with your existing third party platform. Book a demo to discover how Property & Rating can start redefining your everyday.
Property & Rating is part of the Datascape platform
Datascape is an AI-enabled council software provided by Datacom to help councils across Australia deliver better community-centric services now and into the future. It represents a holistic shift for how local government can continue to redefine the everyday for their communities by being more responsive, transparent and accessible.
