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Fill in your contact details below to discuss your needs and learn more about Datascape.
Thank you for submitting your interest in learning more about Datascape. A member of our Datascape sales team will be in touch to discuss your needs and provide more information about the solution.
MyDatascape simplifies community interactions through a single, secure self-service portal that puts your community in control of how and when they access council services.
From form submissions to tracking requests, the experience is personalised, consistent and frictionless, freeing up staff, improving community satisfaction and unlocking greater service transparency. Purpose-built for Australian councils, redefine how you deliver everyday services with MyDatascape.
Source: Figures based on internal data and correct as at October 2025
Modern, cloud-based council self-service portal that enables rapid deployment of new services and adapts as council and community needs evolve.
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Design technology around users, empowering communities with 24/7 self-service access and council staff with streamlined workflows that eliminate complexity and manual processes.
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With real-time visibility into forms, payments and service requests, Mydatascape provides clarity to staff and communities, improving coordination, satisfaction and confidence.
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Replace legacy paper forms with digital workflows that centralise applications, improve auditability and tracking, and deliver measurable gains in service speed and community experience.
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Make data-driven decisions
Real-time visibility into service demand, delivery performance, and community engagement patterns with integrated reporting across all council systems.
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Build community trust
Deliver transparent, trackable services with complete status visibility from submission to resolution, building confidence through accountability.
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Achieve measurable outcomes
Increased community satisfaction, reduced operating costs and improved staff efficiency through automated processes and centralised service management.
Focus on meaningful work
Automated processes handle routine tasks, freeing up time for community-facing priorities while smart digital forms reduce errors and resubmissions.
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Access complete resident context instantly
Access complete resident histories and service context across all devices with seamless integration to Property & Rating, CRM and regulatory systems.
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Deliver faster service
Streamlined workflows and instant access to personalised resident data enable quicker, more accurate responses without system switching.
One portal for everything you need
One portal for all council interactions: forms, payments, tracking, and history, available 24/7 on any device without office visits or phone queues.
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Stay informed throughout
Integrated status tracking from submission to completion with automated updates and transparent progress visibility at every stage.
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Get personalised, error-free experiences
Tailored dashboards and service history based on your profile, with smart forms that reduce repetitive data entry.
MyDatascape is part of the Datascape platform
Datascape is an AI-enabled council software provided by Datacom to help councils across Australia deliver better community-centric services now and into the future. It represents a holistic shift for how local government can continue to redefine the everyday for their communities by being more responsive, transparent and accessible.
