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Datacom's message gateway extends your business' reach to effectively and efficiently inform, alert, and interact with staff and customers wherever they are in Australia and beyond, straight to their mobile phone.
The message gateway allows businesses to send text messages, also known as a short message service (SMS), to effectively communicate with their employees and customers. With the majority of Australians carrying a mobile phone at all times, SMS remains one of the fastest and most reliable ways to engage. Datacom's message gateway provides an opportunity to extend the reach of traditional enterprise messaging systems. It can be used in various ways to save time and money, including automating high-volume marketing messages and taking over complex, personalised customer relationship management (CRM) communications.
Get up and running quickly, using industry-standard web interfaces for integrating with Datacom's message gateway.
Get up and running quickly, using industry-standard web interfaces for integrating with Datacom's message gateway.
Independent from any single telecommunications company. Direct, secure links maximise message delivery quality and throughput rates.
Deliver to independent messaging apps worldwide, including in poor telecommunications coverage areas. Our international texting partner has a massive reach, covering over 700 networks globally.
Get 24x7 monitoring for maximised service availability across geographically diverse server locations with multiple redundancy and infrastructure options.
We've made our reporting as open as possible, so you can pretty much see exactly what we see. If you need to confirm a message was sent, or how many messages you've sent you can do it through our administration portal.
Our core system is pretty useful, but we've build on some extra pieces to make it even more helpful! If you're after a particular function and we don't have it covered already, we'd be happy to discuss possibilities.
Your data and information are important to us. Here are some ways Datacom keeps your information assets safe:
Datacom also implements security best practices to international standards, resulting in our pay systems and data centres achieving other third-party certifications:
Enterprise SMS messaging
Use any email software to send SMS messages. Once the sending email account has been registered, SMS messages can be sent either manually or automatically to a single mobile device or a group of mobile devices, followed by you receiving the response to the originating email address.
Our user-friendly admin portal makes it easy to manage sender permissions, recipient groups, and delivery tracking. You'll know exactly when and where each message was sent and confirmed.
Need to send high volumes of messages while keeping them personal? Keep an address book with your contacts' details, in groups and as individual addresses, and we can add in their personalised details automatically.
An SMS gateway lets Australian businesses send and receive SMS and MMS message campaigns, alerts, and notifications to customers locally or globally. Key features include bulk and two-way messaging, API integration, reliable delivery across all major telcos, support for branded sender IDs, and secure Australian data centre hosting.
Additional functionalities include message scheduling, real-time reporting, sub-account management, and compliance with sender ID regulations. These tools help support compliant, secure and effective communication for organisations of all sizes.
Australian businesses can integrate SMS gateways using APIs or plug-ins compatible with common CRM, ERP, or marketing platforms. Most providers offer RESTful API documentation, email-to-SMS options, and ready-made integrations to streamline setup and automate workflows without major IT changes.
SMS gateways let organisations send personalised, timely messages to large groups or individuals, helping boost customer engagement for reminders, alerts, promotions, and notifications. Two-way messaging, real-time reporting, and high delivery reliability help communications reach recipients quickly and support feedback or interactive campaigns.
Australian SMS gateways use strong encryption, two-factor authentication, firewalls, and local data centre hosting to protect message data. Compliance with national data privacy regulations and regular monitoring supports secure, reliable SMS communications for critical business transactions.
