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Frequently asked questions

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Redefine the everyday with

Regulatory & Compliance

One platform for all regulatory services. Datascape unifies development applications, planning, licensing and more, elevating visibility, compliance and statutory reporting for councils.
introduction

Redefine everyday regulatory operations with confidence and control

Datascape Regulatory & Compliance consolidates all regulatory operations: development and planning applications, licensing, animal management, and environmental health, into one intelligent platform. Purpose-built by Datacom for Australian local government, complex workflows are digitised, compliance support is built-in, and mobile-ready inspection tools increase efficiency and accountability across all regulatory services.

With real-time dashboards, automated reminders, and complete audit trails, councils gain the confidence that every obligation is met, every action is recorded, and every decision is accountable. The result is less manual effort, reduced compliance risk, greater operational accuracy, and transparency that builds community trust.

Laptop screen showing open building applications
why-datascape-

Proven Regulatory & Compliance outcomes with Datascape

  • 25% of staff time reclaimed

    per year with Datascape Regulatory & Compliance *
  • 30,000+ regulatory requests

    averaged in the six months to October 2025, automating workflows that previously required manual processing **
  • 950,000+ regulatory activities

    completed to date with 55% year-on-year activity growth as councils scale to meet community demand **

* Source: Manawatū District Council customer story
** Source: Figures based on internal data and correct as at October 2025

how-does-it-work-

Intelligent regulatory workflows built for Australian councils

Digitise complex regulatory workflows

Unify applications, inspections and approvals in one system. Mobile-ready, GIS-integrated, with pre-built forms for smarter, compliant work.

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Enable seamless customer service

Residents track applications, pay and upload documents via MyDatascape. Real-time updates keep residents informed and staff aligned.

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Automate decision-making while retaining control

Configurable workflows guide staff from vetting to permits. Smart automation strengthens compliance with escalation paths and notifications.

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Achieve data-driven oversight across all regulatory domains

Real-time dashboards track consent volumes, SLAs, trends, and inspections. Seamless reporting and audit trails support performance oversight.

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benefits

Why Australian council leaders, teams and
communities choose Regulatory & Compliance

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Local government leadership

Reduce compliance risk

Automated statutory timeframe tracking, built-in compliance checks, and complete audit trails reduce non-compliance exposure across building, planning, licensing, and enforcement.

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Make evidence-based decisions

Live dashboards showing application volumes, processing bottlenecks, and resource allocation, enable proactive planning and measurable service improvements.

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Serve transparently

Public-facing application tracking via MyDatascape, email or text. Automated status updates build trust by showing residents exactly how their applications are progressing through each approval stage.

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Council workers

Streamline applications

Built-in workflows for building consents, food licensing and resource consents help reduce repetitive data entry and manual form-filling across your systems.

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Mobile field productivity

Perform building inspections, food premise audits and enforcement tasks on-site, even offline. Everything securely syncs back to your central system when online.

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Automated compliance tracking

Automated alerts, expiry notifications and renewal reminders keep regulatory lifecycles on track—ensuring nothing falls through the cracks.

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Communities

Apply for permits and licences, anytime, anywhere

Apply for building consents, dog registrations and food licences online anytime. No calls, paperwork, or office visits.

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Transparent application tracking

Receive automated text and email updates as applications are processed from submission to approval or inspection.

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Faster approvals through digital processing

Applications move through assessment with automated routing, digital document handling, and real-time staff collaboration, reducing processing times substantially.

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Simplify compliance, elevate confidence
See how you can streamline and accelerate your council's regulatory operations.
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our-services

Our regulatory and compliance services

Animals

Animals automates dog registration, renewals, and enforcement: saving councils significant administrative time annually. Staff manage bulk renewals, dangerous dog classifications, impound records, and statutory reporting through pre-built dashboards and workflows. Where a council also has MyDatascape, residents can self-serve digitally, registering dogs, paying fees, and tracking registration status online 24/7.

Website pages of Constellation Council animals panel

Building 

Building manages the complete development lifecycle: from lodgement and assessment through inspections to final compliant certification. Staff process applications efficiently with embedded statutory workflows, automated timeframe tracking, and mobile inspection capabilities that sync real-time from the field. Where a council also uses MyDatascape, applicants can lodge applications, upload documentation, track progress, book inspections and check approval status online, anytime.

Website pages of Constellation Council building panel

Local Laws

Local Laws manages permits and compliance for activities regulated under council bylaws. Council staff process applications with configurable workflows that adapt to local bylaw requirements, track permit conditions, and manage compliance monitoring with mobile field capabilities. Where a council also uses MyDatascape, applicants can submit permit requests, upload supporting documentation, and track approval status online, anytime.

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Cemeteries

Cemeteries manages the complete cemetery operations lifecycle: from interment bookings and exclusive rights of burial through to monumental permits and compliance monitoring. Council staff process applications efficiently with automated workflows, GIS integration for plot management, and real-time updates that sync cemetery records with property systems. Where a council also uses MyDatascape, families can submit applications, track approval status, and access certificates online, anytime.

Laptop showing the Datascape enterprise demo website cemetery register panel

Food and Health

Food & Health manages food premises licensing, health registrations, and ongoing inspection regimes. Staff process applications with automated workflows, schedule verification inspections, and maintain compliance records with mobile field capabilities for on-site assessments. Where a council also uses MyDatascape, businesses can register premises, submit applications, track approval status, and pay fees online, anytime.

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Planning

Planning manages the complete development application lifecycle: from lodgement and assessment through public notification, hearings, and decision-making to ongoing compliance monitoring. Staff process applications with embedded statutory workflows, automated timeframe tracking, and tools for managing submissions, referrals, and consent conditions. Where a council also uses MyDatascape, applicants can lodge planning applications, track progress, and access decision documents online, anytime.

Laptop showing the Datascape enterprise demo website planning team dashboard panel

Infringements

Infringements manages the complete infringement lifecycle: from issuing parking, animal control, and building breach notices through payment processing, reminder sequences, and debt recovery escalation. Staff process infringements with automated workflows, track payment status, and manage waiver requests and review procedures with complete audit trails. Where a council also uses MyDatascape, recipients can view infringement details, request reviews, and pay fines online, anytime.

Laptop showing the Datascape enterprise demo website infringement team management panel

Additional regulatory functions

Datascape supports additional regulatory functions including waste management services, swimming pool registrations, and environmental health compliance. These capabilities extend the platform beyond application processing to ongoing service delivery, public safety monitoring, and compliance tracking, giving councils complete regulatory oversight in one platform. Where a council also uses MyDatascape, residents can easily request bin services, report local issues and check compliance information online, anytime, all in one place, extending self-service access across all regulatory functions.

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Integrated across Datascape

Regulatory & Compliance works seamlessly across the Datascape platform, connecting to:

  • CRM for case management
  • Property & Rating for accurate property records
  • Financials for automated invoicing and payments
  • Fieldwork for mobile inspections
  • Bookings for inspection scheduling and facility use coordination
  • MyDatascape for citizen self-service

This integrated approach eliminates duplicate data entry, ensures consistency across council systems, and gives both staff and residents a complete view of all regulatory activities tied to properties and applications.

Datascape’s Regulatory & Compliance may also be able to integrate with your existing third party platform. Book a demo to discover how Regulatory & Compliance can start redefining your everyday.

Fieldwork →

Bookings →

CRM →

Property & Rating →

Financials →

MyDatascape →

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datascape-product-suite

Powerful services for everyday heroes

Regulatory & Compliance is part of the Datascape platform

Datascape is an AI-enabled council software provided by Datacom to help councils across Australia deliver better community-centric services now and into the future. It represents a holistic shift for how local government can continue to redefine the everyday for their communities by being more responsive, transparent and accessible.

 

MyDatascape →

Antenno →

Bookings →

Websites →

CRM →

Fieldwork →

Property & Rating →

Financials →

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our-customers

Councils currently using Datascape to redefine their everyday

    Central Coast Council logo City Of Greater Bendigo Council logo Dunedin City Council logo Gore District Council logo Latrobe City Council logo Manawatu District Council logo Matamata District Council Moorabool Shire Council logo Porirua City Council logo Selwyn District Council logo Shire Of Halls Creek Council logo Shire Of Manjimup Council logo Taumata Arowai logo Wattle Range Council logo Western Bay Of Plenty District Council logo
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