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Datascape product mark

Redefine the everyday with

Antenno

Datacom's two-way mobile application connecting councils and communities with location-based alerts and instant feedback, purpose-built for local government in Australia.
introduction

Driving local council community engagement across Australia

Traditional council communication via websites, emails, phone calls and social media often leaves residents uninformed while councils struggle with high call volumes and unstructured community input. Antenno transforms this dynamic through targeted location-based alerts structured community feedback collection and service request capture in an integrated mobile application.

Trusted by over 50 councils across Australia and New Zealand, Antenno, Datacom's council community engagement software, bridges the gap between councils and residents, reduces call volumes and increasing engagement.

why-antenno-

Built by Datacom, trusted by Australian councils, loved by communities

  • 9x more engagement

    compared to traditional social media channels*
  • 44% feel more positive

    about their council when they use Antenno*
  • More than 107,000 users

    actively use Antenno**

* Source: Antenno user survey 2021
** Source: Figures based on internal data and correct as at October 2025

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how-does-it-work-

Antenno is improving community engagement for local councils across Australia

  • One trusted communication source

    Unify workflows across Datascape products. Cut system silos and quickly identify and resolve community issues with integrated CRM tools.
  • Reduce admin-heavy call volumes

    Communities use one mobile app to stay informed, report issues, and share feedback, even across councils. Reduce confusion, boost adoption.
  • Increase community engagement

    Structured two-way communication lets residents get alerts and share insights. Councils gain community-driven data to guide strategy and trust.
  • Cut admin costs while improving service

    Automated reporting reduces manual work and call volumes. Councils get clearer insights, faster responses, and measurable efficiency gains.
unique-features

Advanced features for local government communication

Targeted local updates

Send alerts based on where residents live or work—timely, relevant and never unsolicited. Draft, edit and schedule notifications in the Antenno portal, targeted by spatial zones for precision.

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Quick, clear feedback

Communities report issues instantly while councils receive vital information without the back-and-forth, and can respond directly through the Antenno portal to close the loop faster.

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True two-way engagement

Allow communities to engage directly with their local council by reacting, reporting issues and requesting information with ease, while enabling council workers to track every interaction for better engagement insights.

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Set-and-forget reminders

Automate and schedule reminders from your council portal for bin collections, local events and rates notices to keep community communication consistent.

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Personalised control

Measure installs, posts, engagement, reports and responses in one place—turning 
activity into insights that strengthen community connection.

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testimonials

See how councils and communities are using Antenno today.

community-statistics

Proven enhanced community relationships

Datacom surveyed Antenno users in ten council regions, asking them to rate four key measures to compare their experience before and after using Antenno.

Over 2,600 responses revealed that after using Antenno, users had a higher level of interaction with their council, a better understanding of what their council does, felt more positive about their council, and felt more informed about their community.

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benefits

Why Australian council leaders, teams and communities choose Antenno

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Local government leadership

Lead with insight

Real-time visibility into issues and community sentiment.

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Act quickly

Escalate and resolve critical reports sooner.

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Build trust

Improve transparency through proactive, targeted communication.

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Plan smarter

Use clear data to guide resource allocation.

A council worker holding a phone using the Antenno app

Council workers

Cut the noise

Fewer calls and emails about known issues or delays.

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Respond faster

Get structured, location-based reports instantly.

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Work smarter

Reduce manual data entry and rework.

____________________

Focus on impact

More time for value-adding work and service delivery.

Two elderly individuals looking at their phone screens

Communities

Stay informed

Relevant updates delivered instantly without the need to search or follow up.

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Be heard

Report issues and provide feedback with ease.

____________________

Stay informed

Gain clarity on services, decisions and responsibilities.

____________________

Shape your community

Feel valued and involved in local decision-making.

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Connect with your community
See how Antenno can transform the way you work and engage your community.
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Antenno in action

Community of diverse people spending time together outdoors, arms around each other

Technology can help councils grow trust: research

New research reveals Australians believe an increase in technology investment from their local councils would improve service delivery, grow trust and make citizens more confident in their council.
View of Gore

Small but nimble: Gore's digital strategy drives growth

Committing to a 'digital first' strategy has seen Gore District Council implement Datascape, an all-in-one content management system that supports accessible, responsive customer experiences.
A photograph of a hand hovering over a padlock on a digital screen.

Digital-first government key to growing council engagement

Over half of Australians consider themselves engaged with their local council, but just 35% feel heard according to research commissioned by Datacom.
Photograph of a coastal scene in Tasmania with penguin statue and tree

Award-winning innovation at Tasmania's Central Coast Council

Implementing the Antenno app has boosted community engagement and service efficiency for Tasmania's Central Coast Council, cinching the 2023 Central Coast Business Innovation Award.
winding road with trees in Australia

Community-as-a-Service Antenno with the Shire of Manjimup

The Shire of Manjimup becomes our first Australia-based client to use Antenno, our app that helps connect communities and councils with direct two-way communication.
Fish sculpture in Gore, New Zealand

Connecting New Zealand councils and South Island residents

In an area of New Zealand known for its fishing, Gore District Council needed a new line of communication to let residents know about vital community updates. Antenno proved to be quite the catch.
A Hobbiton warning sign in Matamata

There and back again. How Antenno helps councils to talk

In an area of New Zealand known for its horticulture, horses, and Hobbits, Matamata-Piako District Council needed an easy way to communicate to all its citizens and to give them a way to report back.
young couple walking on a path

Community continuity in a crisis

Communication takes on even greater significance in difficult circumstances.
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Antenno connects Western Bay of Plenty community

A Datacom app purpose-built for councils is helping the Western Bay of Plenty District Council keep its community informed about the issues that matter to them and allowing for two-way communication.
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Powerful services for everyday heroes

Antenno is part of the Datascape platform

Datascape is an AI-enabled council software provided by Datacom to help councils across Australia deliver better community-centric services now and into the future. It represents a holistic shift for how local government can continue to redefine the everyday for their communities by being more responsive, transparent and accessible.

 

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our-customers

Councils currently using Datascape to redefine their everyday

    Central Coast Council logo City Of Greater Bendigo Council logo Dunedin City Council logo Gore District Council logo Latrobe City Council logo Manawatu District Council logo Matamata District Council Moorabool Shire Council logo Porirua City Council logo Selwyn District Council logo Shire Of Halls Creek Council logo Shire Of Manjimup Council logo Taumata Arowai logo Wattle Range Council logo Western Bay Of Plenty District Council logo
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